Contact Center

Banking with ahlibank is easier than ever!


Now all your banking transactions are at your fingertips. With ahlibank’s Contact Center, you can conduct a wide range of banking transactions anywhere, anytime from the comfort of your home or office.

Contacting us is easy

You can choose to use the phone, fax or e-mail to contact us, whichever is more convenient.

24 hours a day, 7 days a week
At ahlibank, we adapt our banking to your convenience. That’s why the Ahli Contact Center is open 24 hours a day, 7 days a week. You could get a range of services and information through the automated 24-hour service or you could seek assistance from a contact center agent throughout such hours.

Security assured
As a Contact Center user, you can create and modify your own Telephone Personal Identification Number (TPIN), ensuring that no one else can access your account.

Apply today, it’s easy
Simply complete the attached application form and submit it to any ahlibank branch. You can then call the Ahli Contact Center, create your own TPIN and start using the service.

Range of services:
• Check your account balance
• Check last 5 transactions
• Get statement by fax
• Get loan/overdraft details
• Funds transfer to own accounts or other ahlibank customers’ account
• Get information on the Bank’s products, branches and working hours
• Apply for telex transfers
• Update your details
• Report lost or stolen debit and credit cards
• Enquire about exchange rates
• Apply for new cheque books
• Request for manager cheques and demand drafts
• Apply for new debit and credit card

Call Ahli Contact Center on 8002222