Stay safe & healthy while banking with us

Coronavirus (COVID-19) guidance and support for customers

Upon the Government’s directives and our efforts to prevent the spread of the Novel Coronavirus (COVID-19), and as a Bank aiming to be at the heart of the community, we are committed to help you with all the support you may need to manage your finances.

We’ve put in place some information to help.

Online and Mobile Banking



Do your everyday banking from your PC or Mac or smartphone or tablet quickly and securely without the need to leave your home. You can pay your bills, make local and international transfers, check your transactions history, and much more online. Login to our online banking directly from our website or download the Ahlibank Mobile App from App Store or Google Play.

  • Not Registered for Online and Mobile Banking yet?
    Enjoy the convenience and complete your transactions from wherever you are, and do more in a day all with Ahlibank Online and Mobile Banking
  • How to sign up for Online Banking
    Register at www.ahlibankonline.com.qa using your Qatar ID Card and your Ahlibank debit or Credit Card and follow the instructions.
  • How to sign up for mobile banking
    You need to be registered for Online Banking before you can sign up for Mobile Banking.
Download and install the official Ahlibank Mobile App from the App Store or Google Play:

After downloading the app, use your Online Banking user ID and password to log in to Ahlibank Mobile Banking

If you need further assistance call us on +974 4420 5222

Branches



To ensure the highest level of safety to our employees as well as our customers, cash/cheque deposit and withdrawal for individual accounts will be available through our ATMs.

Only visit the branch if your transaction is extremely urgent. While at the branch, please abide by the safety and health measures such as using sanitizers, maintaining a safe distance and limiting the number of customers inside of the branch.

Click here for latest updates on our branches

ATMs



Our ATM network is conveniently located in branches and non-bank sites across Qatar and allows you fast access to cash, cash and cheque deposit and other services 24/7 for free.

Contactless ATM transactions are available on Ahlibank ATMs. Tapping your card makes transactions safer, faster and easier.

Click here to locate the nearest ATM.

Contactless Credit and Debit Cards



To reduce the risk of infection, use your Ahlibank Contactless Debit and Credit Cards instead of Cash in all your daily payments.

Contact Centre



The Contact Centre allows you to get fast access to all your banking needs anywhere and right from your phone through IVR Banking which is available 24/7. You can create your own TPIN for the IVR Banking to reach all our banking services without verification questions and enjoy higher limit of fund transfers or speak to an Ahlibank member of staff. The Contact Centre provides you with instant assistance to all your banking needs and can advise you on any of our products and services by calling us on +974 4420 5222

Beware of fraud



Criminals are using the Novel Coronavirus (COVID-19) outbreak as an opportunity to scam the public. Never share your personal and banking information or your passwords with anyone via SMS or email or social media applications. If you receive fake calls or messages please inform us immediately on +974 4420 5222

Protect yourself



Please click here for guidelines on how to protect yourself from the Coronavirus disease.

For more info, please visit www.moph.gov.qa

Customer Support

Mobile Banking App

Bank on the go. Download for iPhone® or iPad® from the App Store or for Android
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smartphones or tablets from the Google Play Store.

It lets you manage your personal accounts easily and securely from your mobile device.