With Mobile Cash, you can access your money anytime, anywhere – no debit or credit card needed. Our secure and convenient service lets you withdraw cash from any Ahlibank ATM using just a 12-digit code.
Features and benefits
- Withdraw cash without your card at any time using your Online Banking or Mobile App
- Generate a 12-digit code for security and safety to collect cash from any Ahlibank ATM within 2 hours
- Fee Free
- SMS notification of transactions and OTP
- Status-tracking of payments, under the “Transfers/Mobile Cash/ Transfer History” menu
What is Mobile Cash?
Mobile Cash is a convenient feature on our Online Banking and Mobile App. Now, you can withdraw cash instantly from any Ahlibank ATM without your card. Simply login to your Online Banking or Mobile App and generate a 12-digit code that is valid for 2 hours. Enter it at any Ahlibank ATM to collect your cash.
How do I initiate a Mobile Cash request?
- Login to Online Banking or Mobile App
- Click on Mobile Cash under Funds Transfer.
- Select the account to be debited.
- Registered beneficiary mobile number will be displayed.
- Enter the transfer amount.
- Agree to the Terms & Conditions.
- Click on Next to generate the OTP.
- Enter the OTP and click Submit to confirm the request.
- SMS with 12-digit code will be generated – valid for 2 hours only
- Select Mobile Cash on any Ahlibank ATM.
- Enter 12-digit code.
- Receive the OTP to complete request.
- Enter the OTP.
- Collect cash.
What are the currencies allowed for Mobile Cash?
Mobile Cash is restricted to QAR currency only.
What is the minimum and maximum amount for Mobile Cash withdrawal in a day?
Minimum of QAR 50 & Maximum of QAR 1,000 can be withdrawn from your account in a day.
What QAR denominations are allowed for Mobile Cash?
Withdrawals can be made in multiples of QAR 50 with a maximum of QAR 1,000 per day.
Is the Mobile Cash available in all countries where Ahlibank is operational?
Mobile Cash is applicable for Ahlibank Qatar Customers only.
Can the beneficiary withdraw cash from other bank ATMs?
Customer can withdraw cash only from ATMs of Ahlibank.
Can the beneficiary withdraw cash from any Ahlibank ATM?
Yes. The amount can be withdrawn from any Ahlibank ATM.
How does the beneficiary receive the initiation for withdrawal?
The beneficiary will receive an SMS containing the 12-digit code and an SMS containing the OTP to withdraw from the ATM.
What is the validity period for the 12-digit code?
The 12- digit Mobile Cash code is valid for 2 hours only.
Can I stop or cancel a Mobile Cash payment?
Yes. A payment can be altered or cancelled once it has been initiated by clicking on stop or cancel option from the transaction pending history on Online Banking and Mobile App. However, the payment cannot stop or cancel once the cash withdrawal is complete.
How long does the beneficiary have to withdraw the amount?
Within 2 hours from the initiation of the request. If the cash is not withdrawn within 2 hours, the funds will automatically be transferred back to the sender’s account. Interest will not be calculated for the period between the payment initiation and reinstatement.