Ahlibank celebrates opening its 5th renovated branch at Abu Hamour
10 November 2015
Ahlibank is now welcoming customers to its ‘new look’ re-designed branch in Abu Hamour. Ahlibank has had a branch in this busy area since 2009 and the re-designed branch reflects the needs of local customers. The innovative design has created more space by locating the Customer Service Representatives downstairs and the creation of a dedicated cash counter section upstairs to meet customer needs at this very busy branch. In addition, new ATM’s have been installed and are accessible 24 hours a day.
The branch features the bank’s new brand identity with modern technology including interactive touch screens designed to enhance the customer experience.
This is the fifth branch opening in Ahlibank’s redesign programme aimed at providing the most personal banking experience at the heart of the Qatar community.
Andrew McKechnie, Deputy CEO, Retail said, “Ahlibank is dedicated to providing the most personal banking experience at convenient locations around Qatar. I am delighted that Abu Hamour is the 5th renovated branch opened in the last 12 months. We are on track to complete the renovation and repositioning of our branch network by the end of 2016. In addition, we continue to launch new products and services including the new MasterCard CashBack Credit Card and have a number of exciting initiatives planned for the coming months”
McKechnie continues: “Customer needs are at the forefront of our thinking in Ahlibank. For example, when we designed Abu Hamour branch, we looked carefully at the needs of the local community at this very busy location and ensured we maximised the useable space in the
re-designed layout.”
Hassan Alfrangi, Head of Retail Services added, “We have had a branch presence in Abu Hamour since 2009 and have seen the local area thrive. We have re-designed our branch to improve the experience for our customers. Our commitment is to be at the heart of the community, whether it is through our branch network, supporting individual customers and local businesses or our Corporate and Social Responsibility activities.”